1st Accountancy and Bookkeeping Services Limited

Privacy Policy :

This privacy policy sets out the basis for which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

“Us” is London 1^st Accounting Services Limited and/or 1^st Accountancy and Bookkeeping Services Limited.

For the purpose of the Data Protection laws, (the data controller is 1^st Accountancy and Bookkeeping Services Limited, 70 North End Road, West Kensington, LONDON W14 9EP (ICO Registration Number: ZA280157).

What information do we collect about you?

All client data will be held by us in our manual system and secure computer systems. This may include;

contact details (including names, postal addresses, email addresses and telephone numbers);
bank details;
ID documents and other records.

How is your personal information collected?

our personal information may be collected directly from you during the process of setting you up as a client or during the course of taking instructions from you. We may also collect information from third parties including, background check agencies, credit reference agencies and other online sources.

Purpose – how will we use your personal information?

We will only use your information when it is fair and lawful to do so. Normally, we will use your personal information in the following circumstances:

1. Where we need to perform the service contract that we have entered into with you;
2. Where we need to comply with a legal obligation;
3. Where you have given your consent and that consent has not subsequently been withdrawn by you.

The situations where we will process your personal data are listed below:

to fulfil our contract with you;
to provide you with our services;
to prevent fraud and to satisfy our legal obligations under The Money Laundering Regulations 2017 and corresponding financial crime legislations;
to provide you with information about our services;
to provide you with updates about the changes in accounting practices and topics that may be of interest to you;

Failure to provide personal information

Failure to provide certain information when requested may result in us being unable to perform our contractual duties to you.

Disclosure of data

We may share your personal information with third parties, where legally required and to enable us to meet the terms of our contract of service.

Data Subject Rights

Under certain circumstances, you have the right to:

Access your information
You are entitled to request access to the information we hold about you(known as a ‘data subject access request’). You are entitled to receive a copy of the personal information we hold about you and to check that it is being lawfully processed.
Correct your information.
If the information we hold for you is incomplete or incorrect, you have the right to request a correction.
Request erasure.
Where there are no reasons for continuing the processing of your personal information, you are able to request the removal or deletion of the personal information.
Object to processing.
Where the firm relies on legitimate interest for the processing of your personal information, or for the purposes of direct marketing, you have the right to object to the processing.
Request the restriction of processing.
You are entitled to request for a suspension for the processing of your personal information, for example, if you are awaiting the reasons for the processing of the information or require us to establish its accuracy.
Transfer your personal information.
You are able to request the transfer of your personal information to another party.

It is important that the personal information we hold for you is accurate and up to date. If you would like to review, verify, correct or request erasure of your personal information, object to the processing of your personal data or request that we transfer a copy of your personal information to another party, please contact; sales@london-1st.co.uk

No fee

These rights are available to you at no cost; however we may charge a reasonable fee where a request is deemed to be excessive or unfounded. In such circumstances, we may otherwise refuse to comply with the request.

How long is your personal data retained?

Our retention period is based on statutory authority and will be held for a minimum of six years, which may be extended dependent on the nature of your relationship with the Accountancy firm. Personal information may be retained for as long as necessary to comply with our obligations.

Security

We understand the importance of protecting your privacy and we will ensure your data is safeguarded and held securely in accordance with our obligations under the Data Protection laws. Appropriate technical and organisational measures have been implemented to ensure personal information is protected and to prevent your personal data from being lost, used, accessed in an unauthorised way, altered or disclosed.

We have in place procedures and a policy to deal with any potential data security breaches, and data subjects and any applicable regulators will be notified where we are legally required to do so.

Complaints

If you consider that our processing of your personal information infringes the Data Protection laws, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

How to contact us

By email at sales@london-1st.co.uk or write to us at, FAO of Risk and Compliance Officer, 1^st Accountancy and Bookkeeping Services Limited, 70 North End Road, West Kensington, LONDON, W14 9EP

Revisions to our Privacy Policy

We reserve the right to revise this policy or any part of it from time to time and will provide you with a new policy notice where any substantial updates are made. We may also notify you through other means, about the processing of your information.

Terms & Conditions